How to Change PayID Name | Guided Tutorial for Transaction

Everything is simplified with PayID, including changing your PayID Name! The accuracy of your ID name is crucial, especially in cases where transactions need to be verified. For this reason, PayID allows users to easily and simply change their PayID name whenever needed. If you need to update your information, or if you’re simply a PayID user for your transactions, this article discusses a topic that you are or will be interested in. Let’s find out more about it in this article!

Table of Contents

What is PayID?

PayID is a payment method provided by NAB, one of the four largest financial institutions in Australia. This is enough to demonstrate the security, reliability, and credibility of this payment method, right? So, how does this method differ from others, and why is it so popular? The most obvious difference lies in its flexibility when sending or receiving money, as you only need to use a phone number, email address, or business number (ABN) without the need for a personal account number. After all, a phone number or email is easier to remember than a long account number, which makes transactions easier and simpler, even if you can’t check the exact account number of yourself or the recipient.

Personal Banking Account and PayID Name

PayID is directly linked to the user’s personal banking account to enhance verification and protect the user’s interests. As a result, a close connection has been established – the name on your bank account is also your PayID name. This means that when you change your bank account name, your PayID Name is automatically updated as well.

How to Change PayID Name at Major Banks in Australia?

NAB

Visit NAB account
Select Payments and select ‘PayID register
Select ‘Update PayID’
Select a new PayID name from the available options
Wait for confirmation message
Select Update to confirm the new PayID name
The ‘PayID Register’ screen will confirm the change

People’s Choice

Visit People’s Choice website or the mobile banking app
Select ‘Manage PayID’
Select the relevant PayID and open ‘PayID Settings’
Update your PayID name
Confirm change

CommBank

Visit NetBank website
Go to ‘Settings’
Select PayID in Payment Settings
Click Expand next to the PayID to update PayID name
Confirm change

St. George

Visit St. George website or the mobile banking app
Open ‘Internet Banking’
Select the ‘My details & settings’
Select ‘My information’
Select ‘PayID’
Update your PayID name
Confirm change

When Should You Change PayID Name?

Legal Name Change

Update your PayID name if you legally change your name to ensure all your financial records are consistent and accurate.

Contact Information Update

Change your PayID name if you get a new phone number or email to keep your payment details current.

Business Rebranding

If your business undergoes a rebranding, update your PayID name to reflect the new brand identity and maintain professional consistency.

Security Concerns

Change your PayID name if you suspect it has been compromised to protect your financial information and prevent unauthorized transactions.

Tips to Maintain the Security of PayID Account

Use Strong, Unique Passwords: Ensure your banking app and email associated with PayID have strong, unique passwords. This reduces the risk of unauthorized access to your accounts.
Enable Two-Factor Authentication (2FA): Activate 2FA for an extra layer of security. This requires a second form of verification, making it harder for attackers to gain access.
Monitor Account Activity: Regularly check your account for any suspicious transactions. Early detection of unauthorized activity can prevent further issues.
Be Cautious with Sharing PayID: Only share your PayID with trusted individuals or entities. Scammers often pose as legitimate contacts to trick you into revealing sensitive information.

Common Issues on PayID Name Change and How to Resolve?

Verification Delays

Sometimes, the verification process can take longer than expected. Ensure all your details are correct and contact your bank’s customer support if delays persist.

Name Availability

Your desired PayID name might already be in use. Choose an alternative name that still clearly identifies you or your business.

Technical Glitches

Issues with the banking app or website can occur. Try updating the app, clearing your browser cache, or using a different device. If problems continue, reach out to technical support.

Linking Errors

If your PayID isn’t linking correctly to your account, double-check the account details and ensure your account type supports PayID. Contact your bank for further assistance if needed.

Conclusion

Thus, it can be seen that payments via PayID are faster, more compact, and more convenient while still ensuring security because they are supported by local banks in Australia. You can change the necessary information anytime you want in several ways, through your NAB account, or by accessing the websites of People’s Choice, CommBank, or St. George to update directly. If you have any questions, don’t hesitate to contact us for the earliest support possible.

FAQ

Is there a fee for changing my PayID name at an Australian bank?

No, there is generally no fee for changing your PayID name at Australian banks.

How long does it take to update my PayID name in the banking system?

Updating your PayID name in the banking system typically takes a few minutes to process.

Can I change my PayID name online, or do I need to visit a branch?

You can change your PayID name online through your NAB’s app or People Choice, CommBank or St. George’s website. No need to visit a branch.